All Pop-Up Menu Options Below is an example field work order pin. Information: A display of check boxes for relevant information to the field work order. High Priority: Priority level of the FWO. This field cannot be changed by the worker. Confirm ETA: Confirm the estimated time of arrival. Enroute: The worker is enroute to …
To check the service radius of a pin on the Onsight map, click on the pin, then click on the circular icon labeled Service Radius (on mouse hover). This will toggle on the radius of the pin that was selected. Close the pop-up menu to get a better view. To toggle off the service radius, …
From a Map Pin When viewing the Onsight Map, click on any pin. On the pin, there is a pop out icon . Click that icon to open the current pin’s record in a new tab. The record opens in the usual NetSuite view. On some other pins, clicking on the icon in the pop-up …
Dashboard Access To access the NetSuite Dashboard from the map page in the Onsight bundle, first go to your profile drop-down menu in the upper right corner. Then click NetSuite Dashboard. The NetSuite Dashboard then opens in a new tab.
When Viewing the Map When you are in the Onsight Field Service Map View, you can conveniently sign out of NetSuite by: clicking on your profile in the upper right, the click Sign Out. This will sign out of NetSuite and consequently, the Onsight NetSuite bundle.
Accessing the Map Interface To access the map interface follow the path: Onsight -> Map Interface -> View Map You will then be redirected to the Onsight map.
Onsight Map Fundamentals Menu Options Total FWOs – Displays a list of all FWOs. Filters can be added to target specific FWOs. FWOs in Progress – Displays all FWOs with a status of In Progress. Filters can be added to target Specific FWOs. FWOs to Schedule – Displays all FWOs in Draft or Pending status. …
There are a couple of ways to access the inventory levels of items from the Onsight map: from a pin, and from the left side menu. View Inventory From a Pin To view the inventory levels from a pin on the Onsight map, click on a warehouse, or similar, pin. Then click on the three …
Add a Time Entry To add a time entry from the Onsight map, first, select the relevant field work order pin. Then click on the time entries icon in the pop-up menu. Now, click Add New Time Entry. This will open a new tab with the FWO Time Log page. To Check In Select the …
To add items to a field work order from the Onsight map, first click on the FWO pin. In the pop-up menu of the pin, click the Items icon . This is where you can view all existing items on the FWO. To add one, click Add New Items. The FWO opens in a new …
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