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Enhance your field service management with OnSight’s Certified NetSuite integration. Experience streamlined operations with features like real-time work order tracking, efficient scheduling, and comprehensive SLA reporting. Boost productivity with our wallboard views and prioritize effectively with our priority review system. For robust field service solutions that elevate your business processes and customer satisfaction, trust OnSight.
OnSight’s certified integration with Oracle NetSuite is revolutionizing how businesses approach field service management. By bridging the gap between on-the-ground operations and back-office systems, companies are witnessing rapid ROI. This powerful synergy not only streamlines workflows but also propels customer service to new heights, ensuring businesses stay ahead in today’s competitive landscape.
Track the progress on your order using type-based order statuses.
Saved searches and calendar views make scheduling your next order quick and easy.
New orders can be created from existing sales orders, project tasks, cases, or as a standalone record.
Dashboards with conditional highlighting allow employees, workers, and customers to track their order progress.
Optional wallboard views allow for searches to be displayed on screens with real-time data.
Pre-populated based on start/end times during order creation and can be manually overridden with custom values.
Set response and resolution deadlines on orders to track SLA times for your customers.
High priority flags and weighted customer records provide the ability to prioritize orders.
Requested time frames for scheduling can be provided upon order placement, before the order is active.
Saved searches, reports, and KPIs on invoiced orders are available to personalize your dashboard.
Our customers have achieved significant operational milestones over the past five years, successfully dispatching thousands of resources with unparalleled efficiency. This impressive track record underscores the robustness and reliability of our service, enabling businesses to scale their operations seamlessly and meet the dynamic demands of their markets.
