FIELD SERVICE & DELIVERY

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CUSTOMER REVIEWS

EMI
EMI
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Onsight has proven to be a game changer for our operations. This review highlights the simplicity and user-friendly nature of the SuiteApp, making it an indispensable tool for our team. Efficient Work Order Management: Managing work orders has never been smoother. Onsight allows for the quick creation, crew assignment, and updating of work orders, streamlining the entire process. This efficiency boost has led to significant time savings for our administration team, production team, and field service workers. Real-Time Time and Material Tracking: The real-time tracking capabilities of Onsight have revolutionized the way we manage time and material usage. Field service workers can effortlessly record and track data on the go, providing accurate insights into project costs. This real-time feature enhances decision-making and ensures that our operations remain agile and responsive. Seamless NetSuite Integration: The integration with NetSuite is where Onsight truly excels. The SuiteApp seamlessly updates fulfillments on sales orders and records time entries directly in NetSuite. This automation not only eliminates the risk of manual errors but also ensures that our NetSuite records are always current. The integration has become an invaluable asset in maintaining accuracy and efficiency in NetSuite. Simplicity for Field Service Workers: One of the standout features of Onsight is its simplicity, tailored specifically for field service workers. The mobile portion of the application’s design puts user experience at the forefront, allowing our field service team to focus on their tasks rather than grappling with complex software. The minimal learning curve ensures a smooth transition, making Onsight an ideal solution for field service professionals of all skill levels. In conclusion, Onsight has truly transformed our field service operations. Its user-friendly interface, efficient work order management, real-time tracking capabilities, seamless NetSuite integration, and overall simplicity make it a top-tier mobile application. I wholeheartedly recommend Onsight to any organization looking to enhance the efficiency and effectiveness of their field service teams.
RTG
RTG
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This is the best field service application for NetSuite. The application is extremely user friendly and easy to use. We have been able to better communicate with our field technicians and provide real-time updates to our customers. Invoicing discrepancies have also been greatly reduced. Overall, we have been able to reduce the amount of time needed to complete field service calls and projects. Due to the streamlined business processes provided by the application, customer satisfaction has improved too!
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