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Adding User Messages From the Map
Adding a Message
To add a message from the map, click on the relevant field work order. Then click on the messages icon on the pop-up window.
Type your message in the text field and then click the send icon.

The message will be added to the FWO record (in Notes > User Notes) in NetSuite and synced with the mobile application. Messages can also be sent back from the mobile application.

To get to the record from the map: See this article Accessing NetSuite Record(s) From the Map.